WAIMAUKU PHARMACY
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Your rights as a consumer

Your rights as a consumer

We are committed to "your rights when receiving health or disability services". The Code of Health and Disability Services Consumers’ Rights provides the following ten rights:
  1. The right to be treated with respect.
  2. The right to freedom from discrimination, coercion, harassment, and exploitation.
  3. The right to dignity and independence.
  4. The right to services of an appropriate standard.
  5. The right to effective communication.
  6. The right to be fully informed.
  7. The right to make an informed choice and give informed consent.
  8. The right to support.
  9. Rights in respect of teaching or research.
  10. The right to complain.

If you are unhappy with any aspect of our service, please contact the pharmacy. We have a formal internal procedure to address your concerns, which we will always attempt to resolve in a mutually satisfactory manner. If you wish you can email us here.
Learn more about the Code and your rights here.
To learn more about making a complaint then contact the Health & Disability Commissioner or the Waitemata District Health Board (tel. (09) 486-8900).
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WAIMAUKU PHARMACY SILVER FERN
Mon–Fri: 9am – 6pm
Sat: 8:30am – 5pm  |  SUN: 9AM - 5PM
tel: 411-7989.  fax: 411-7985  tap here to phone
The Triangle, Factory Rd, Waimauku

(next door to The Doctors Silver Fern)

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waimAuku VILLAGE pharmacy
Mon–Fri: 8am – 5pm
Sat & SUN: Closed

tel: 411-9666. fax: 411-9674  Tap here to phone
8 Waimauku Station Rd, Waimauku
(next door to The Doctors Waimauku)

Emergencies & After Hours
Health links
Know your rights
Contact Us
Site © Waimauku Village Pharmacy, Waimauku, New Zealand
  • Home
    • COVID
    • Know your Rights
    • Emergencies & After Hours
  • Our services
    • General Prescriptions
    • Medicine Check
    • Long Term Conditions LTC
    • Medicine Support
    • Satchets & Blister packs
    • Compounded Medications
  • Specialised Dispensing
    • Dispensing an Emergency Contraceptive Pill
    • Dispensing for UTI
    • Dispensing Sildenafil
    • Dispensing Clozapine
    • Dispensing Methadone
    • Dispensing to Stop Smoking
    • Palliative & TC services
    • Rest Home Services
  • Testing in-store
    • Blood pressure testing
    • Warfarin (INR) testing
    • Blood glucose HbA1c testing
    • ACR testing
    • Cholesterol testing
    • Uric acid testing
    • Zinc deficiency testing
  • Our shop
    • For the traveller
    • Photo services
  • Health links
    • About your medicines
    • Safety in Practice
  • Contact us